Management of AI, ML
& Gen AI workloads

Find our managed service offering on the AWS marketplace

AIOps

Accelerate your path to enterprise-wide AI solutions

Manage the entire lifecycle, from initial experimentation and deployment to ongoing continuous improvement.

Harness the full potential of AI to drive innovation and optimise performance across your enterprise.

What is AIOps

End-to-end framework for managing all AI applications

AIOps defines the development, deployment and maintenance of AI, ML, and generative AI workloads. It builds on the structures and purposes of its predecessors; MLOps, FMOps, and LLMOps.

Features

The importance of AIOps

Long-term optimisation of workloads in a rapidly changing landscape.

Continuous evaluation & benchmarking

Autonomous and Human-in-the-loop evaluation framework that provides continuous evaluation and benchmarking.

Benefits

Empowering businesses with AI

With AIOps, focus on what matters most and let us manage your workloads to ensure tangible business outcomes.

Better ROI​

Increase workload lifespan during an ever changing AI landscape. 

Sustained efficiency

With continuous monitoring, evaluation and improvement your workloads will remain performant and efficient.

Enhanced productivity​

Spend more time on business operations to drive your business forward.

AIOps engagement

Onboarding and continuous support

01

Discovery

  • Assess AI readiness
  • Collect business requirements & expectations
  • Establish baseline metrics and identify risks
  • Develop a production roadmap
  • Data Acquisition

 

02

Build

  • Data preparation & exploration
  • Model selection, training & fine-tuning
  • Automated evaluation & benchmarking Human/LLM-in-the-loop 
  • Management Infrastructure
  • Proof of Value presentation

 

03

Deploy

  • Data management & scaling
  • Cost optimisation
  • Account setup and transfers
  • Deployment infrastructure
  • Deployment and initial testing

 

04

Manage & optimise

  • Data management & scaling
  • Monitor model performance & quality
  • Track cost/performance inefficiencies
  • Quarterly reviews & upgrade recommendations.
  • Re-train the model on updated data
Why Firemind

Proven track record

Partnered with AWS, we have helped organisations achieve tangible business outcomes with generative AI.

Generative AI Tools Partner Finalist 2024 & Rising Star Partner of the Year 2023

We achieved the AWS UKI Rising Star of the Year 2023 award in recognition for our work at the forefront of generative AI on AWS.

2x Generative AI competencies

We were a launch partner for the generative AI competencies and were one of the first in the world to achieve both AWS generative AI competencies.

Case study

95% Faster document
review process

Automated solution that can pull desired data from multiple documents and list them in a simple to view UI and CSV.

“The solution is significantly outperforming OpenAI, and provides much better results."​

Dr. Malte Polley
AWS Cloud Solution Architect at MRH Trowe

Discover our in-house tooling for AI workload management

Pulse

Generative AI time-to-value accelerator

Get in touch

Elevate operations with AIOps

Streamline processes, predict issues, and enhance performance with intelligent, automated solutions.

Our Partnerships