Matching Vodafone’s global product records with over 85% accuracy

  • Customer
  • Industry
  • Service
  • Segment
  • Author
  • Vodafone
  • Telecommunications
  • AI & ML
  • Enterprise
  • Jodie Rhodes
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At a glance

Vodafone PLC is a British multinational, serves millions globally with networks, mobile contracts, business accounts, and telecom services. 

Challenge

Vodafone’s manual and error-prone invoice reconciliation process was time-consuming and inefficient, hindering their business operations.

Solution

Firemind developed an automated AWS-based system for efficient, accurate invoice data extraction and matching using machine learning.

Services used
  • Amazon Textract
  • Amazon SageMaker
  • Amazon Kinesis
  • Amazon DynamoDB
Outcomes
  • 95% matching success rate across a range of invoices
  • 3-minute average matching time per invoice
Business challenges

Transforming Vodafone's inefficient invoice reconciliation process

Firemind embarked on a proof of value project with the goal of eradicating repetitive work tasks and transforming Vodafone’s invoicing processing system within their business operational model.

Their current system of invoice reconciliation was time consuming, unproductive and led to inefficient practices laboured with human errors and inconsistencies.

What our customers say

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Solution

Automating Vodafone's invoice processing with AI and ML

We built a customisable and automated invoice processing system which overlapped our client’s existing reporting workflow relating to finance and invoices. Allowing for a polished and efficient end-to-end view of all the finance information relating to their global services.

We integrated Amazon Textract and Amazon SageMaker to allow text and data extraction from invoices to be fed through a fully trained data model.

Cloud Adoption

Stepping away from internal servers to house data and instead switch to cloud services for faster data processing and management.

Reduced error

From human understanding to ML & AI processes, error rates swiftly reduced and consistent invoice matching rose exponentially.

Free up time

One of the biggest impacts of the solution was freeing up valuable accountancy time for Vodafone employees.

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