Reducing manual document workflows by 92% for
FoodChain ID

At a glance

FoodChain ID is a global leader in certification statistics, trusted for their high-quality insights and growing offerings to ensure food safety, compliance, and transparency.

Challenge

FoodChain ID needed to tackle cloud challenges to effectively manage their data-driven solutions and ensure compliance, transparency, and safety in the food supply chain.

Solution

Firemind leveraged AWS services to build an Intelligent Document Processing workflow that automated data extraction and classification.

Services used
  • Amazon Textract
  • Amazon Comprehend
  • Doccano
Outcomes
  • 92% reduction in document processing time.
  • Enhanced accuracy over time.
Business challenges

Overcoming cloud and data management challenges in the food supply chain

As a trusted product tester within the food supply chain, FoodChain ID are constantly striving for more innovative products that make it more efficient to connect and use both external, and internal data. These data-driven solutions help manage entire client portfolios of products, throughout their life cycles, to ensure they remain compliant, transparent and safe.

This need for stringent, compliant and accurate data, meant that FoodChain ID needed to tackle a number of cloud challenges, helping them continue to innovate and lead in their field. These challenges ranged from effective data understanding to cloud storage and classification of product types. Product data ranged from food types, such as vegan, vegetarian and plant-based to GFSI food safety certifications and non-GMO ingredient verification, to name a few.

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Solution

Leveraging AWS for enhanced data extraction and accuracy

FoodChain ID were going to be using a wide array of AWS services within this partnered project, in order to advance their capabilities and deliver a working end-to-end solution. Services that could very quickly replace old architectures, and turn them into faster, more modernised and well-governed ‘drag and drop’ workflows.

We began with Amazon Textract (an Artificial Intelligence (AI) tool), to automatically extract the text within the PDFs. Textract works cleverly, going beyond simple Optical Character Recognition (OCR), by extracting relationships and defined structures from document types. This helps to reinforce higher accuracy within the labelling results.

Then by setting up Amazon Comprehend, part of the AWS Natural Language Processing (NLP) family of services, we could understand and extract desired insights from text within any document type, perfect for this particular case, where PDF extraction was key.

This is where things get interesting. Rather than simply relying on Comprehend to extract and understand particular values, we used Doccano to drive the retraining data logic, ensuring that there is a corrective learning loop.

Doccano is an open-source annotation tool which provides exceptional text classifications, entity extractions and sequence to sequence translations.

Doccano doubled as both a dataset labeller, and a ‘human’ port of call, for any low confidence scoring from Comprehend. This is useful for the early stages of testing, before deployment, as human operators in both our team and FoodChain ID’s, could easily assess and update the training models – leading to even higher accuracy.

Automated workflows

With the introduction of an Intelligent Document Processing workflow, FoodChain ID could refocus their time on product development and enhancements to their customers. Saving heavily on resource costs and time spent manually inputting data fields.

In the loop

Our solution’s integrated human loop meant that the FoodChain ID team could quickly retrain data models and tweak the outputs for enhanced accuracy over time. Producing a self learning and adaptive document system which can become more precise for all classifications over time.

Guidance and funding

As an Advanced Partner of Amazon Web Services (AWS), Firemind was in a unique position to enable funding opportunities and avenues of cost savings, subject to certain criteria. This guidance and support becomes a valuable asset, when planning, experimenting and building new automated workflows in the cloud.

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